About Us

I started Boutique To You in the autumn of 2005 from home. It was my dream to set up my own gift boutique in one of the affluent market towns in North Yorkshire close to where I live. I dreamed of a really girlie, frou frou space complete with pink chandeliers and a purple velvet chaise longue. Somewhere you could relax and find that extra special gift or a treat for yourself. Something that you never knew you needed until you saw it! Niche locations were very hard to come by back then and child care was never easy either. So I decided to see what all the excitement was about the ‘internet’! I found myself a top class web designer /developer with whom we still work with today and www.boutiquetoyou.co.uk was born.My previous career background as a chiropodist for over 20 years had never lead me to need the internet, so it was all very new to me. This was just the beginning of my sometimes 18 hour days .... but I was very keen to learn and had a burning desire to nurture and develop my new baby!

Initially, there was just me for the first couple of years - working from home – from our spare bedroom. When I say me I should add that it was a family affair. Wrapping parcels and dashing to the post office in between the school run for my two boys and roping my very patient husband in for help when he arrived home from work.Looking back now it's unbelievable to me that I only started off with about 25 products . Taking very small steps I realised that the internet gave me the opportunity to provide customers with something I really loved myself – personalised gifts. You just didn’t (and still don’t) get the option to buy this type of gift on the high street. This became my niche and especially when I started selling personalised jewellery . I adored selling this, often spending a long time with customers on the phone helping them choose. Just knowing that people took so much pleasure from giving, receiving and wearing these gifts was all I needed to spur me on.

Two office moves and several website upgrades later along with investing heavily in behind the scenes technology is where the business sits today.Having a choice now of over 800 gifts also helps.I am now also very proud to head up a small but very valued and extremely friendly and helpful team of people. They continue to be just as passionate about the business as I am and move it forward every single day.

My mission for Boutique To You is to stand out against a growing breed of internet shopkeepers. Aside from offering unusual gifts it was always my intention to offer an old fashioned level of service. A service level that seemed to me to have disappeared and one that people are so surprised to find from an internet retailer. Many people expect it to be faceless and anonymous and this we most certainly aren't! The business has always been extremely transparent. We actually want to help and are grateful when you purchase from us. Yes, that’s right! So much so that we would love you to come back and you will only do that if we get everything right first time or at least action swiftly anything that we get wrong or can improve upon.

All of our customers have and continue to be fabulous in their support and for this our heart felt thanks goes out to them all. They have helped get Boutique To You where it is today. It really is a team effort and we get a lovely warm glow when someone tells us we got it spot on for them. We will always welcome all feedback. We don’t have all of the answers but we promise to be as helpful and approachable as we possibly can.That’s what makes us different and defines who we are!

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